Privacy Policy
AA Residency, Tirupati
Last updated: August 2025. This policy explains how AA Residency collects, uses, and protects your personal information.
1. Information We Collect
When you make a reservation or contact us, we may collect:
- Full name and contact details (phone number, email address)
- Government-issued ID details (as required by law for guest registration)
- Booking preferences and stay history
- Communications sent to us via WhatsApp, phone, or email
2. How We Use Your Information
- To process and manage your reservation
- To comply with legal obligations (guest registration under Indian law)
- To communicate booking confirmations, updates, and offers
- To improve our services based on guest feedback
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only:
- When required by law or government authorities (e.g., police verification)
- With service providers who assist hotel operations, under confidentiality obligations
4. CCTV Surveillance
For the safety and security of all guests and staff, AA Residency operates CCTV cameras in common areas (lobby, corridors, parking). Footage is retained for a limited period and accessed only when required for security purposes.
5. Data Retention
We retain guest records for the period required by applicable Indian hospitality regulations. After that period, records are securely deleted or anonymised.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorised access, loss, or misuse. However, no method of storage or transmission over the internet is completely secure.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
To exercise these rights, contact us using the details below.
8. Cookies & Website Data
Our website may use browser storage (localStorage) to remember your language preference. We do not use tracking cookies or third-party analytics that collect personally identifiable information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
For privacy-related queries or to exercise your rights, reach us at:
- 📧 info@aaresidency.com
- 📞 +91 87900 57559
- 📍 22-11-246/1, Gollavani Gunta, Renigunta Rd, AutoNagar, Tirupati, Andhra Pradesh 517501
